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History

Jun 2026-Jul 2026
July
24
Fri
Delayed sales reporting data disruption
10:04 PM

The delay with sales reporting data is now resolved. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work to strengthen our systems against similar incidents. We appreciate your patience.

Payments Disruption
1:36 AM

We've resolved the previous issue where some sellers in Australia and the United Kingdom experienced declined transactions when buyers attempted to pay with US-issued Visa cards via card-not-present methods (online or manually keyed transactions).

Thank you for your patience as we worked to resolve this issue.

16
Thu
Payment Disruption
2:55 AM

Payment acceptance has been restored to full functionality. We understand how important it is for all of our services to be running for your business, and our Engineering team continues to work with our payment parters to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

14
Tue
Phone Support: Higher Than Expected Wait Times
2:43 AM

Thank you for your patience and understanding while we experienced higher than normal call volumes.

June
29
Mon
DoorDash Disruption
1:22 AM

The DoorDash disruption impacting the DoorDash integration for Square has been resolved. We appreciate your patience throughout this resolution process.

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