Square UK Status

Square status - United Kingdom

Phone support unavailable on Monday, 25 May due to the late May Bank Holiday

Identified - Due to the late May Bank Holiday, our support phone lines will be unavailable on Monday, 25 May. Our phone lines will reopen at 9am on Tuesday, 26 May.

If you need assistance in the meantime, please visit our Support Centre or send us an email: https://squ.re/3dqQyju

We sincerely apologise for any inconvenience caused.
May 24, 18:00 BST

Payments Operational

Cash App Operational

Point of Sale Operational

Team Management Operational

Dashboard Operational

Transfers Operational

Reporting Operational

Customer Directory Operational

Online Store Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 25, 2020

No incidents reported today.

May 24, 2020

Unresolved incident: Phone support unavailable on Monday, 25 May due to the late May Bank Holiday.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

Performance Issues: Online Store

Resolved - The Online Store issues from yesterday are now fully resolved. Thank you for your patience.
May 12, 16:52 BST

Monitoring - The Online Store is beginning to work as expected. In the meantime, our Engineering Team is continuing to monitor the issue.

We will be back with a final update soon once we've confirmed this is fully resolved.
May 11, 23:43 BST

Investigating - We pushed out an update that has impacted our Square Online Store services. We are working on a fix and will update here as we have more information.

Thank you for your patience.
May 11, 22:26 BST

May 11, 2020

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