Resolved -
The issue impacting our phone lines have now been resolved. Thank you for bearing with us!
Oct 19, 17:19 BST
Monitoring -
Our phone lines are beginning to work again and we’ll continue to monitor as our teams work to ensure the fix will completely resolve the issues.
Thank you for hanging with us.
Oct 19, 16:44 BST
Update -
We are still experiencing intermittent issues with our phone line and are working to resolve this.
For support, please contact our team via email and social media. If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions.
Thank you for your continued patience. We sincerely apologise for any inconvenience caused.
Oct 19, 15:41 BST
Update -
We are actively working to resolve the issue with our phone lines.
You can still reach our team via email and social media for support. If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions.
Thank you for hanging in there!
Oct 19, 11:06 BST
Update -
Our teams are still working to resolve the issue with our phone lines.
In the meantime, you can reach out to our team via email and social media for support. If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions.
Thank you for bearing with us!
Oct 19, 10:19 BST
Identified -
Our teams have identified the cause of the issue impact our phone line and are actively working towards implementing a fix.
If you are unable to reach us by phone in the meantime, please email us with any queries. We will aim to respond to all emails as soon as possible.
Thank you for your continued patience!
Oct 19, 10:08 BST
Update -
We are continuing to investigate this issue. You can still email our team with your queries in the meantime squareup.com/help/gb/en/contact.
For answer to common questions, visit squareup.com/help or sellercommunity.com
Thank you for bearing with us!
Oct 19, 09:49 BST
Investigating -
We're experiencing an issue on our phone lines today.
Please email us with any queries in the meantime. We will aim to respond to all emails as soon as possible.
If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions. Thank you for your patience.
Oct 19, 09:34 BST
