Square UK Status

Square status - United Kingdom

All Systems Operational

Payments Operational

Point of Sale Operational

Team Management Operational

Dashboard Operational

Transfers Operational

Reporting Operational

Online Store Operational

Developer Services Operational

Balances Operational

Account Creation Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 3, 2021

No incidents reported today.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

Payments

Resolved - The payment issue with our Square Shop and Developper services have fully been resolved. Thanks again for your patience with us today.
Jul 27, 15:34 BST

Monitoring - Services are recovering and the issue with payments on Square Shop and Developer Services payments should be fully resolved soon. Our team will continue to monitor and we'll check back to confirm when it's fully resolved.
Jul 27, 15:14 BST

Identified - The issue has been identified and a fix is being implemented.
Jul 27, 15:07 BST

Update - We are continuing to investigate this issue.
Jul 27, 14:51 BST

Investigating - We are currently investigating issues with payments on our Square Shop. Our Engineering Teams are aware and are working actively towards a fix. We will update issquareup.com as more info becomes available. Thank you for your patience.
Jul 27, 14:46 BST

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

Point of Sale Services

Resolved - Our Engineering Team has worked with our third-party partner to resolve the issue they experienced today regarding payments being declined. Payments are being accepted as normal.

Thank you for your patience!
Jul 24, 16:18 BST

Monitoring - Services are recovering and the issue with payments being declined should be fully resolved soon. Our team will continue to monitor and we'll check back to confirm when it's fully resolved.

Thank you for your patience as we continue to work with our third-party partner to make sure we're in the clear.
Jul 24, 15:30 BST

Investigating - We're currently fielding reports of payments being declined through our Point of Sale. Our Engineering Team has been notified and is actively investigating potential issues with a third-party partner.

Sorry for the disruption. We'll be back with updates as we receive them.
Jul 24, 15:15 BST

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

Performance Issue: Login Errors

Resolved - All our services are up and running as expected.

Sorry for today’s interruption. Thank you for bearing with us.
Jul 20, 20:08 BST

Monitoring - We're beginning to see services recover. You should now be able to login into Square Dashboard and the Square apps as normal. Customers should also be able to place orders on the Square Online site successfully.

We’ll continue to monitor as our teams work to ensure the fix will completely resolve the issue.
Jul 20, 16:47 BST

Update - Our teams are actively working on this issue. If you try to login to your Square account, it'll look like the password is incorrect but this is due to the current outage. Please do not try to request a password reset at the moment.

We'll be back with updates as we learn more.
Jul 20, 16:30 BST

Update - If you're currently logged into your Square app, you may experience some slowness. Please do not try to logout and login.

We're also receiving reports that customers may also experience intermittent error when placing an order on your Square Online site.

Our team are working to implement a solution for the issues experience. Thank you for your continued patience.
Jul 20, 15:51 BST

Update - In addition, developers may also have trouble logging into the Developer Dashboard.

Thank you for bearing with us! We'll be back with more updates.
Jul 20, 15:36 BST

Investigating - We're currently fielding reports of issues logging into Square Dashboard, Point of Sale app and Square Online settings overview.

Our teams are aware of the issue and are working towards a fix. We'll continue to provide updates as we learn more.
Jul 20, 15:18 BST