Square UK Status

Square status - United Kingdom

All Systems Operational

Payments Operational

Cash App Operational

Point of Sale Operational

Team Management Operational

Dashboard Operational

Transfers Operational

Reporting Operational

Customer Directory Operational

Online Store Operational

Support Centre & Seller Community Operational

Developer Services Operational

Balances Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 4, 2020

Performance Issues: Delayed Balances

Resolved - Square account Balances should now be completely up to date, and new transactions are back to updating live on your Square account as they occur. Thanks for your patience while we've worked through this and apologies for any inconvenience.
Dec 4, 03:26 GMT

Monitoring - Engineering have implemented a fix and balance delays are down to ~50 minutes and are now recovering quickly. Some transactions will continue to post sooner. We'll continue posting updates as they come to hand.
Dec 4, 02:53 GMT

Update - Engineering continues to make progress toward a resolution. However; the estimated delay of transaction upload has increased to 50 minutes. Some transactions may still post sooner.

We will post any new updates as soon as we have them. Thank you.
Dec 3, 22:55 GMT

Update - Engineering is still working toward a resolution. The estimated delay time for balance updates is 30 minutes though some transactions may post sooner.

Thank you for your patience.
Dec 3, 21:52 GMT

Identified - Our engineering team has identified the root cause of balances not updating and is working to bring them back up to speed.

We know how important it is for your funds to be available right away and we appreciate your patience as we work towards a resolution.
Dec 3, 20:54 GMT

Investigating - We're currently investigating reports of delayed balances. Transactions are being processed but balances aren't in real time.

Our engineering team is currently working towards a fix. Thank you for your patience.
Dec 3, 20:43 GMT

Dec 3, 2020

Dec 2, 2020

Performance Issues: Dashboard

Resolved - Dashboard loading issues have been fully resolved.

Thank you again for bearing with us today.
Dec 2, 20:24 GMT

Monitoring - Our Engineering team has implemented a fix for the Dashboard loading issue that occurred today.

Sorry for the disruption and thank you for your continued patience. We’ll loop back to confirm it’s fully resolved soon.
Dec 2, 20:08 GMT

Identified - Our engineering team has identified the issues causing the Dashboard not to load and are still actively working on a fix.

We apologize for the trouble and we'll post updates here as we receive them.
Dec 2, 19:44 GMT

Investigating - We're fielding reports of the online Dashboard at www.squareup.com not loading. When trying to load the Dashboard, you may receive an error message at this time.

Our engineering team is currently working to identify the issue. Thank you for your patience as we work towards a fix.
Dec 2, 19:28 GMT

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

Performance Issues: Tax Settings & Accessibility

Resolved - Our Teams have identified the cause of the outage regarding Tax Settings accessibility and rectified the error. Full services have now been restored to the Online Dashboard and tax related actions can now be taken.

Sincere apologies for the brief interruption today.
Nov 25, 19:25 GMT

Identified - Our Teams have identified the root cause of the Tax Settings issue stemming from one of our online service partners. We are working towards implementing a full fix and will continue to keep you posted.
Nov 25, 19:08 GMT

Investigating - We are currently investigating reports of issues related to Tax Settings from the Online Dashboard, including tax info updating and 1099 access.

Our Engineers are aware and actively working towards a fix. We will be back with more info as we know it.
Nov 25, 18:48 GMT

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.