Square status - United Kingdom

All Systems Operational
Payments Operational
Cash App Operational
Point of Sale Operational
Team Management Operational
Dashboard Operational
Transfers Operational
Reporting Operational
Customer Directory Operational
Online Store Operational
Support Centre & Seller Community Operational
Developer Services Operational
Balances ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2020
Resolved - Square account Balances should now be completely up to date, and new transactions are back to updating live on your Square account as they occur. Thanks for your patience while we've worked through this and apologies for any inconvenience.
Dec 4, 03:26 GMT
Monitoring - Engineering have implemented a fix and balance delays are down to ~50 minutes and are now recovering quickly. Some transactions will continue to post sooner. We'll continue posting updates as they come to hand.
Dec 4, 02:53 GMT
Update - Engineering continues to make progress toward a resolution. However; the estimated delay of transaction upload has increased to 50 minutes. Some transactions may still post sooner.

We will post any new updates as soon as we have them. Thank you.
Dec 3, 22:55 GMT
Update - Engineering is still working toward a resolution. The estimated delay time for balance updates is 30 minutes though some transactions may post sooner.

Thank you for your patience.
Dec 3, 21:52 GMT
Identified - Our engineering team has identified the root cause of balances not updating and is working to bring them back up to speed.

We know how important it is for your funds to be available right away and we appreciate your patience as we work towards a resolution.
Dec 3, 20:54 GMT
Investigating - We're currently investigating reports of delayed balances. Transactions are being processed but balances aren't in real time.

Our engineering team is currently working towards a fix. Thank you for your patience.
Dec 3, 20:43 GMT
Dec 3, 2020
Dec 2, 2020
Resolved - Dashboard loading issues have been fully resolved.

Thank you again for bearing with us today.
Dec 2, 20:24 GMT
Monitoring - Our Engineering team has implemented a fix for the Dashboard loading issue that occurred today.

Sorry for the disruption and thank you for your continued patience. We’ll loop back to confirm it’s fully resolved soon.
Dec 2, 20:08 GMT
Identified - Our engineering team has identified the issues causing the Dashboard not to load and are still actively working on a fix.

We apologize for the trouble and we'll post updates here as we receive them.
Dec 2, 19:44 GMT
Investigating - We're fielding reports of the online Dashboard at www.squareup.com not loading. When trying to load the Dashboard, you may receive an error message at this time.

Our engineering team is currently working to identify the issue. Thank you for your patience as we work towards a fix.
Dec 2, 19:28 GMT
Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Resolved - Our Teams have identified the cause of the outage regarding Tax Settings accessibility and rectified the error. Full services have now been restored to the Online Dashboard and tax related actions can now be taken.

Sincere apologies for the brief interruption today.
Nov 25, 19:25 GMT
Identified - Our Teams have identified the root cause of the Tax Settings issue stemming from one of our online service partners. We are working towards implementing a full fix and will continue to keep you posted.
Nov 25, 19:08 GMT
Investigating - We are currently investigating reports of issues related to Tax Settings from the Online Dashboard, including tax info updating and 1099 access.

Our Engineers are aware and actively working towards a fix. We will be back with more info as we know it.
Nov 25, 18:48 GMT
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.