Square UK Status

Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

Performance Issue: Homepage Error

Resolved - All of our services are up and running as normal.

We sincerely apologise for today’s interruption and thank you for your patience with us.
Jun 8, 13:21 BST

Monitoring - We’re beginning to see services recover. We’ll continue to monitor as our Engineers work to ensure the fix will completely resolve the issues.

So sorry for the disruption today. We appreciate your patience.
Jun 8, 12:37 BST

Identified - Our teams have identified the cause of the issues impacting squareup.com and other services, including Square Dashboard and Square Online site. A fix has been implemented and we are actively monitoring the recovery of services.

In the meantime, you can still login to the Square Point of Sale app and take payment as normal. Thank you for hanging in there with us today.
Jun 8, 12:04 BST

Update - We are continuing to investigate this issue. It looks like this is also affecting Square Online sites. Our engineering team have been alerted and we will post updates as soon as we received more information.

In the meantime, you should still be able to login to your Square Point of Sale app and take payments through the app as normal. Thank you for bearing with us!
Jun 8, 11:17 BST

Investigating - We’re investigating reports of an error message appearing when trying to access the squareup.com home page and related product pages, such as our Dashboard.

Our Engineering Team is investigating this issue. Thank you for your patience and we will be back with an update shortly.
Jun 8, 10:59 BST

Jun 7, 2021

Phone Support: Higher Than Expected Wait Time

Resolved - Thank you for your patience and understanding today while we experienced higher than normal call volumes.
Jun 7, 14:52 BST

Identified - We're experiencing higher than expected wait times today for our phone queue.

We know how important it is that you get the help you need as quickly as possible. Please visit squareup.com/help for access to our help articles, sellercommunity.com for access to our seller forums or contact us on social media. If you need to call in and happen to experience a long hold time, we recommend requesting a callback. You won't lose your place in line.

Thank you for your patience and understanding.
Jun 7, 11:41 BST

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

Phone Support: Higher Than Expected Wait Time

Resolved - Thank you for your patience and understanding today while we experienced higher than normal call volumes.
Jun 4, 17:02 BST

Identified - We're experiencing higher than expected wait times today for our phone queue.

We know how important it is that you get the help you need as quickly as possible. Please visit squareup.com/help for access to our help articles, sellercommunity.com for access to our seller forums or contact us on social media. If you need to call in and happen to experience a long hold time, we recommend requesting a callback. You won't lose your place in line.

Thank you for your patience and understanding.
Jun 4, 12:16 BST

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.