We've identified the root cause of the issues with email notification deliveries between our products and the recipient's email carriers. We have implemented a fix on our end, so you should start to see email notifications deliver as normal.
If you continue to experience issues related to email deliveries, please contact your email carrier directly for assistance. Thank you!
Posted Apr 24, 2020 - 19:22 BST
We are continuing to investigate issues regarding Email Notifications. We will share more information and updates as we receive them from our Engineering Team. Thanks again for your patience.
Posted Apr 23, 2020 - 22:44 BST
We're investigating reports of email notification delivery issues. This could be impacting email notifications related to sales reports, password reset emails, Invoices, or eGift Cards. We'll be back shortly with an update and more information. Thanks for your patience!
Posted Apr 23, 2020 - 20:06 BST
This incident affected: Email Notification Services.