Issues related to SMS notification alerts are fully resolved and are being delivered as expected.
Thanks for bearing with us throughout the brief interruption.
Posted Feb 26, 2021 - 16:54 GMT
Update
In addition, we're receiving reports that Square Online order text alerts are not delivering as expected. Engineering is aware and working towards a fix.
Posted Feb 26, 2021 - 15:20 GMT
Update
We are continuing to investigate this issue.
Posted Feb 26, 2021 - 15:13 GMT
Investigating
We're currently fielding reports of 2-Factor Authorization codes not sending via SMS. Impacted services include POS logins, Buyer Profile logins and Appointment notifications.
Thanks for your patience while we work towards a fix.
Posted Feb 26, 2021 - 14:43 GMT
This incident affected: Point of Sale, Customer Directory, and Online Store.