While impacted services from today have recovered, as a result of these issues, you may see a delay in transaction visibility.
We are very sorry for the trouble that this caused today and will be posting updates on these delays as we receive them.
Posted May 29, 2020 - 00:44 BST
We’re beginning to see services recover, and we’ll continue to monitor as our Engineers work to ensure the fix will completely resolve the issues.
We want to assure you that throughout this outage, physical card payments have not been affected and have processed as normal, despite a delay in being reflected within transactions.
Thank you for being patient with us, and we’ll return with another update here shortly.
Posted May 28, 2020 - 20:08 BST
Our Teams have identified the cause of services impacted. We are actively working towards implementing a fix and look to provide further updates soon.
Continue to check back to issquareup.com for most up to date information. Thanks for hanging with us.
Posted May 28, 2020 - 19:42 BST
Our Engineering team is working to identify the cause of issues regarding services through Point of Sale, Online Store, Appointments, and other related products.
We will continue to push new updates out on issquareup.com. Thank you for your continued patience.
Posted May 28, 2020 - 19:22 BST
We are currently investigating issues regarding Payments through the POS App, Virtual Terminal, Invoicing, and other products. Our Engineering Teams are aware and will update issquareup.com as more info becomes available. Thank you for your patience.
Posted May 28, 2020 - 19:11 BST
This incident affected: Payments, Instant Transfer, Point of Sale, Dashboard, and Online Store.