Multiple Services Disruption
Resolved·Degraded performance

We recently experienced a disruption that impacted multiple Square services. While some services may take a bit of time to fully return to normalcy, most services have now recovered. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Wed, Feb 4, 2026, 09:22 PM
(12 hours ago)
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Affected components
Appointments
Dashboard
Developer Payments
Developer Sandbox
Invoices
Loyalty
Payment Acceptance
Payment Links
Point of Sale
Square for Restaurants
Square for Retail
Square Login
Square Online
Virtual Terminal
Updates

Resolved

We recently experienced a disruption that impacted multiple Square services. While some services may take a bit of time to fully return to normalcy, most services have now recovered. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Wed, Feb 4, 2026, 09:22 PM

Monitoring

We have released a fix for the earlier disruption affecting multiple services and are beginning to see some of the impacted services starting to recover. Some services may take some time to recover; we will continue providing updates here as more information becomes available. We understand how important it is for all of our features to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Wed, Feb 4, 2026, 09:04 PM(18 minutes earlier)

Identified

At this time, our team has identified the cause of a disruption affecting multiple services. While a fix is implemented, Sellers will experience a disruption with Customer Search, Orders Search, Square Online, and some payment processing, as well as other services. We understand how important it is for all of our services to be running for your business. We'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

Wed, Feb 4, 2026, 08:31 PM(32 minutes earlier)

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Wed, Feb 4, 2026, 08:12 PM(19 minutes earlier)