Service Disruption
Resolved·Degraded performance

We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Fri, Dec 5, 2025, 10:16 AM
(8 hours ago)
·
Affected components
Appointments
Dashboard
Developer Payments
Developer Sandbox
Invoices
Kitchen Display System (KDS)
Loans
Loyalty
Marketing
Messaging Support
Payment Acceptance
Payment Links
Phone Support
Point of Sale
Seller Community
Square for Restaurants
Square for Retail
Square Hardware
Square Login
Square Messages
Square Online
Square Public Web
Square Staff
Virtual Terminal
Updates

Resolved

We recently experienced a disruption that impacted some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Fri, Dec 5, 2025, 10:16 AM

Monitoring

We have released a fix for the earlier disruption and are beginning to see impacted services return to full functionality. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Fri, Dec 5, 2025, 10:03 AM(12 minutes earlier)

Monitoring

We’ve confirmed that the outage was caused by a third-party provider. We are now seeing impacted services return to full functionality. We understand how important it is for everything to be running smoothly for your business, and our Engineering team is actively discussing how we can prevent disruptions like this in the future. Thank you for your patience as we worked through this incident.

Fri, Dec 5, 2025, 09:33 AM(30 minutes earlier)

Identified

We are continuing to work on a fix for a disruption currently impacting some Square services. We understand how important it is for all of our services to be running for your business, we’ll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

Fri, Dec 5, 2025, 09:31 AM

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Fri, Dec 5, 2025, 09:24 AM